Starbucks _ One Cup How One Cup Was Built Starbucks

Govard Shul'ts stal general'nym directorom Starbucks v 1987 godu i za posleduyushchiye gody prevratil Starbucks iz nebol'shoy firmy s shest'yu kofeynymi magazinami v internatsional'nyy biznes, rabotayushchiy v 50 stranakh mira. No istoriya Starbucks — no prosto success story. Eto istoriya o komande strastno vlyublennykh v kofe lyudey, postroivshikh ogromnuyu komaniyu na osnove takikh tsennostey i printsipov, kotoryye redko vstrechayutsya v korporativnom mire, i sokhranivshikh pri etom individual'nyy podkhod k kazhdomu sotrudniku i kazhdomu kliyentu.